At Stryka, we’re committed to getting your order to you as quickly and safely as possible.
1. Processing Times
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Orders are processed within 1–3 business days after payment is received.
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Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Rates & Delivery Times
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Shipping costs are calculated at checkout based on your location and chosen delivery method.
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Standard delivery within Australia usually takes 3–7 business days after dispatch.
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Express delivery (where available) usually takes 1–3 business days after dispatch.
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International orders may take 7–21 business days, depending on the destination and customs processing.
3. Order Tracking
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Once your order has been shipped, you’ll receive a confirmation email with a tracking number.
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You can track your order directly through the courier’s website.
4. Delays
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While we do our best to ensure on-time delivery, delays may occur due to courier issues, weather, or customs for international orders.
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Stryka is not responsible for delays outside of our control.
5. Shipping Address
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Please ensure your shipping address is entered correctly at checkout.
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We are not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.
6. Damaged or Lost Items
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If your order arrives damaged, please contact us within 7 days with photos so we can assist.
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If your package is lost in transit, we will work with the courier to resolve the issue.
