At Veyno, we stand behind the quality of our products and want you to feel confident in your purchase.

📦 Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• Item must be unused and in original packaging
• Item must be in the same condition you received it
• Proof of purchase is required

🔁 Refunds

Once your return is received and inspected, we’ll notify you of the outcome.

If approved, your refund will be processed to your original payment method within 5–10 business days.

🚫 Non-Refundable Situations

We do not offer refunds if:

• The product has been used or damaged by the customer
• The issue is due to incorrect usage or not following instructions
• You simply changed your mind after the order has been processed or shipped

⚙️ Product Issues & Support

If your product isn’t working as expected, please contact us before requesting a refund.

Our team will:

• Help you with the correct setup and usage
• Offer troubleshooting to ensure you get the best results

We’re committed to making sure the product works for you.

🚚 Shipping Costs

• Customers are responsible for return shipping costs
• Original shipping fees are non-refundable

📬 Damaged or Incorrect Items

If your order arrives damaged or incorrect:

• Contact us within 48 hours of delivery
• Include photos of the issue

We will arrange a replacement or refund at no extra cost

📩 Contact Us

For any questions or return requests, contact us at:

veynosupplies@gmail.com

Thank you for choosing Veyno.