Shipping policy
Shipping Policy
Order Processing Time:
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1 business day (available for select locations)
Shipping Costs:
Shipping costs are calculated at checkout based on the weight of the items and destination. Free shipping may be available on orders over a certain amount (e.g., $50).
International Shipping:
We currently ship to [list countries or regions]. International shipping times vary and may take 7-21 business days depending on customs processing.
Tracking:
Once your order ships, you will receive a confirmation email with a tracking number.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
Return Policy
Return Eligibility:
We accept returns within 30 days of purchase. Items must be unused, in original packaging, and in the same condition as when received.
Non-Returnable Items:
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Gift cards
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Final sale or clearance items
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Personalized/custom products (if applicable)
How to Initiate a Return:
Please contact our customer support at [email or contact form link] with your order number and reason for return. We will provide instructions and a return shipping label if applicable.
Refunds:
Refunds will be processed within 5-7 business days after we receive the returned items. Refunds will be issued to the original payment method.
Exchanges:
If you wish to exchange an item, please return the original item first for a refund and place a new order for the desired product.
