Frequently Asked Questions
Does it actually get the wrinkles out, or does it just dry my clothes?
Both — and the wrinkles are the point. Your garment sits over the frame and inflates, so warm air moves through the fabric from the inside out. That gentle pressure from within is what lifts creases while it dries.
Everyday shirts and blouses come out smooth and ready to wear in about 5 minutes. Taking a damp garment from the wash all the way to dry takes closer to 30.
What can I use it on?
Veyno is built for everyday wear — business shirts, blouses, work and school uniforms, light dresses and chinos.
Heavy denim, thick knitwear and structured coats sit outside what it’s designed to do, and we’d rather tell you that now than have you find out after it arrives.
Trousers, dresses and shoes each have their own dedicated attachment, sold separately.
Will it burn, scorch or shrink anything?
No. There is no hot metal plate anywhere on the machine. Veyno works with warm circulating air, never direct heat pressed onto fabric — so there’s nothing that can singe a collar or leave a shine mark on a dark shirt.
Built-in moisture detection ends the cycle once your garment is dry, so it can’t keep heating clothes that are already done. That’s exactly why you can press start and walk away.
Does it replace my iron completely?
For everyday dressing, most owners stop pulling the board out at all.
For a knife-sharp crease down a formal trouser or a stiff dress collar, a traditional iron still does it better. Veyno is built for the ordinary weekday morning — when you just need to look sharp and get out the door.
How much room does it need?
Far less than an ironing board. It stands on its own compact base, tucks into a corner, a wardrobe or under a bench, and packs down between uses.
Plenty of Australians run theirs in apartments, rentals, caravans and spare rooms where a full ironing setup was never realistic.
Is it expensive to run?
It draws 1400W — roughly the same as a hairdryer — and only while it’s actually running, which for most shirts is a few minutes.
The automatic cut-off means it stops drawing power the moment your clothes are ready, rather than running on a timer you forgot to set.
What if it’s not right for me?
You’re covered by a 30-day money-back guarantee. If Veyno isn’t doing what you hoped, contact us within 30 days of delivery and we’ll organise the return and refund your order — the item just needs to come back in its original condition and packaging.
Every Veyno Automatic Iron is also backed by a 1-year warranty against manufacturing faults. Full details are in our Refund Policy, linked in the footer.
Where are you located?
Our head office is in Melbourne, Victoria, and we ship Australia-wide. Veyno is proudly Australian owned and operated.
How much does shipping cost?
Shipping is free on every order within Australia — there’s no minimum spend.
How long does shipping take?
Most orders arrive within 3 to 10 business days, depending on where you are in Australia. You’ll receive a tracking link by email as soon as yours is on its way.
Do you ship internationally?
We currently ship within Australia only. If you’re overseas and would like a Veyno, get in touch with our team and we’ll let you know whether we can arrange something for you.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I contact you?
You can reach our friendly support team through the form on our Contact Us page, or by emailing us directly at support@veyno.co.
We’re here Monday to Friday, 9:00am–5:00pm AEST and aim to reply within 24 hours on weekdays.
